Telecom Audit & Recovery

Identify and recover billing errors and overpayments for your communication services portfolio.

Telecom Audit & Recovery

Lost and found How do you know you’ve lost anything if you didn’t know it was there? A recent Aberdeen survey found that 7-12% of telecom service charges are in error, while up to 85% of the typical enterprise’s telecom bills are not audited. We help you see the forest and the trees.

Advantix provides audit and recovery services to ensure our customers pay only for the telecommunications services and equipment they have contracted. The scope of an audit engagement depends upon customer requirements. At a minimum, it consists of a detailed review of both fixed and mobile services, equipment charges, federal, state and local taxes and surcharges.

Advantix is recognized and respected by carriers for the thoroughness and accuracy of our audits, helping us to foster and maintain strong working relationships. These relationships allow us to quickly resolve claims and obtain the maximum allowable credits/refunds on behalf of our customers. In order to optimize skillsets and allow for increased success, our experienced team members are assigned to projects based on the scope of services to be provided, the telecom environment and the project objectives.

Our audit team will identify and recover savings across numerous categories, including:

  • POTS ring down
  • Surcharges
  • Usage
  • Account reconciliation true-ups
  • Governmental billing (Fed/State/Local)
  • Late payment/interest charges
  • Taxes
  • Shortfall penalties/term liabilities
  • Custom contract review/monitoring
  • Contract renewals/expirations
  • Contract terms and conditions
  • Adjustment reviews