Advantix Announces Mobility Integration API with AT&T
Advantix announces the availability of a new, automated end-to-end ordering platform, the AdvantixBLITZTM API integration with AT&T, that simplifies wireless order processing for AT&T customers.
Advantix, located in Richardson, Texas, is a leader in the mobility management service (MMS) and telecom expense management (TEM) channels. The company’s premium mobility integration product combined with AT&T’s eBonding platform provides seamless wireless product order processing that helps to save customers time and resources.
“Advantix customers have been benefitting from this solution since October of 2017, and we are now pleased to make it available for purchase on the open market,” said Nathan Brown, Chief Operating Officer at Advantix. “We are honored to work with AT&T to provide this exceptional order processing experience. Our cloud computing technology will enhance service levels and streamline wireless ordering and payment processes for AT&T customers.”
More than just a highly secure, cloud-based connectivity service, this simple solution is a “one-stop shop” that removes complex processes and streamlines ordering. The “plug n play” solution provides enhancements for wireless inventory, provider equipment and plan catalog, billing data, payment processing, store orders, and customer care.
The formerly manual process of transferring orders from the ticketing system into the AT&T portal is now automated. End users get near real-time price quoting and accurate prices before the order is placed and can now opt to pay for one-time equipment charges for devices and accessories using a credit card via a highly secure online web payment portal. Each transaction is auditable without the need to share user credit card information with a solutions center agent. In addition, AdvantixBLITZTM offers more efficient processing of customer orders with full logging and status tracking, boasting no lost orders.
The benefit that Advantix offers to AT&T customers is a better way to take advantage of the full spectrum of the existing AT&T eBonding platform by using a customized software interface. The highly secure platform meets customers’ unique business needs by enabling internal enterprise systems to generate transactions directly into AT&T proprietary systems, eliminating the need to re-key data from customer internal systems into AT&T systems.
The AT&T eBonding platform uses APIs to streamline the sending of large numbers of orders, trouble tickets, and inventory requests. The system also allows for rapid confirmation of transactions through e-mail, as well as on-demand status and inventory checks without customers having to call AT&T.
“The Advantix API is fully integrated with AT&T’s spectrum of services,” said Brian Nuckels, Chief Information Officer at Advantix. “The combination of our custom interface with automatic integration into the AT&T eBonding platform helps differentiate us from our competitors. For our customers, this platform takes away the complexity of developing their own API integration and further enhances their experience with instantaneous ordering and near real time access to device inventory and pricing.”
The AdvantixBLITZTM API integration with AT&T is also available for purchase through the AT&T Alliance Channel.
About Advantix
Advantix® is a leader in telecom lifecycle management solutions and is dedicated to improving customer efficiencies while reducing overall administrative and technology costs for businesses. Key service offerings include: expense management, procurement, help desk and customized reporting. For more information, visit www.advantixsolutions.com.
About AT&T Communications
We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the best network according to America’s biggest test.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.
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**Based on GWS OneScore Sept. 2018. Excludes crowd sourced studies.
Advantix Acquires TeraNova's Mobility Management Business
Advantix, a global leader in fixed and wireless communications lifecycle management solutions, has acquired the mobility management practice of TeraNova, one of the fastest growing mobility and IoT providers in the country. Under the agreement, TeraNova is migrating its fixed and wireless managed services business and key leadership and support personnel to Advantix. Both companies will continue to operate under their own names in their areas of expertise while integrating some systems and personnel to help channel partners implement mobility and Internet of Things (IoT) solutions.
“TeraNova is a respected mobility and IoT managed services provider that is renowned for delivering highly customized, high-touch experiences to sales partners and customers, and we are proud to have the opportunity to work with such a talented team,” said Nathan Brown, co-founder and chief operating officer of Advantix. “We intend to leverage the respective strengths of Advantix and TeraNova to generate significant value for our companies, customers and sales partners.”
The acquisition pairs Advantix’s core competences in fixed and wireless expense management, helpdesk and customized reporting with TeraNova’s expertise in wireless networks and smart SIM IoT solutions to create a mobility and IoT powerhouse.
“We’re very excited about the synergies between our two companies to deliver best-in-class mobility, TEM and end-to-end IoT solutions to channel partners and their clients within a streamlined model,” explained Brad Frazier, co-founder and chief executive officer of Advantix. “We will help sales partners design and deliver integrated wireless solutions that drive better business outcomes for their clients and help them grow their own businesses.”
TeraNova Managing Director Natasha Royer Coons will assume the role of chief revenue officer at Advantix.
“Over the past few weeks as we have worked to integrate offerings, people and resources, it has become ever-more clear to me that this is a compelling match of values and visions that will empower customers and channel partners,” said Coons. “At TeraNova we couldn’t be more thrilled about the collaboration with Advantix to better serve a partner community whose clients are increasingly implementing IoT, mobility and TEM solutions to drive digital transformation.”
The expanding universe of IoT technology and supply chain elements are hyper-siloed, not integrated or channel-enabled. The combined companies will solve this problem, making it easier for channel partners to get increasingly active with mobility and IoT applications.
About Advantix
Advantix® is a global leader in innovative communications lifecycle management solutions and is dedicated to improving efficiency and security while reducing overall administrative and technology costs for businesses of all sizes. Key service offerings include: fixed and wireless expense management, audit and recovery, optimization, contract negotiation, invoice management, contract management, cost containment, procurement, help desk and customized reporting. For more information, visit www.advantixsolutions.com.
About TeraNova
TeraNova is an award-winning enterprise mobility management (EMM) company that helps businesses evaluate, implement, optimize and manage wireless technology solutions. The company offers a range of mobile TEM and helpdesk solutions as well as Internet of Things (IoT) consulting, integration, implementation and managed services. For more information, visit www.teranovaglobal.com.
Press Contact:
Bob Titsch
For Advantix and TeraNova
phone: 480-518-6408
email: bob.titsch@teranovaglobal.com