Advantix announces the availability of a new, automated end-to-end ordering platform, the AdvantixBLITZTM API integration with AT&T, that simplifies wireless order processing for AT&T customers.
Advantix, located in Richardson, Texas, is a leader in the mobility management service (MMS) and telecom expense management (TEM) channels. The company’s premium mobility integration product combined with AT&T’s eBonding platform provides seamless wireless product order processing that helps to save customers time and resources.
“Advantix customers have been benefitting from this solution since October of 2017, and we are now pleased to make it available for purchase on the open market,” said Nathan Brown, Chief Operating Officer at Advantix. “We are honored to work with AT&T to provide this exceptional order processing experience. Our cloud computing technology will enhance service levels and streamline wireless ordering and payment processes for AT&T customers.”
More than just a highly secure, cloud-based connectivity service, this simple solution is a “one-stop shop” that removes complex processes and streamlines ordering. The “plug n play” solution provides enhancements for wireless inventory, provider equipment and plan catalog, billing data, payment processing, store orders, and customer care.
The formerly manual process of transferring orders from the ticketing system into the AT&T portal is now automated. End users get near real-time price quoting and accurate prices before the order is placed and can now opt to pay for one-time equipment charges for devices and accessories using a credit card via a highly secure online web payment portal. Each transaction is auditable without the need to share user credit card information with a solutions center agent. In addition, AdvantixBLITZTM offers more efficient processing of customer orders with full logging and status tracking, boasting no lost orders.
The benefit that Advantix offers to AT&T customers is a better way to take advantage of the full spectrum of the existing AT&T eBonding platform by using a customized software interface. The highly secure platform meets customers’ unique business needs by enabling internal enterprise systems to generate transactions directly into AT&T proprietary systems, eliminating the need to re-key data from customer internal systems into AT&T systems.
The AT&T eBonding platform uses APIs to streamline the sending of large numbers of orders, trouble tickets, and inventory requests. The system also allows for rapid confirmation of transactions through e-mail, as well as on-demand status and inventory checks without customers having to call AT&T.
“The Advantix API is fully integrated with AT&T’s spectrum of services,” said Brian Nuckels, Chief Information Officer at Advantix. “The combination of our custom interface with automatic integration into the AT&T eBonding platform helps differentiate us from our competitors. For our customers, this platform takes away the complexity of developing their own API integration and further enhances their experience with instantaneous ordering and near real time access to device inventory and pricing.”
The AdvantixBLITZTM API integration with AT&T is also available for purchase through the AT&T Alliance Channel.
About Advantix
Advantix® is a leader in telecom lifecycle management solutions and is dedicated to improving customer efficiencies while reducing overall administrative and technology costs for businesses. Key service offerings include: expense management, procurement, help desk and customized reporting. For more information, visit www.advantixsolutions.com.
About AT&T Communications
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